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Frequently Asked Questions

FAQs page includes a series of questions that are commonly asked by customers. They cover a variety of topics including product or service usage. The key to meaningful FAQs lies in framing its questions just as the users ask them.

The following frequently asked questions (FAQs) are designed to help issuers understand and comply with the Listing Rules, particularly in situations not explicitly.

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We are a silicone manufacturing company with our own manufacturing base. We also have a trading department.

Yes, our factory’s certifications include but are not limited to ISO:9001, ISO:13485, FDA, SEDEX, BSCI, etc. Our product certifications and audit reports include UL, CPC, CE, LFGB, FDA, COC, etc.

Consumer silicone products,Consumer silicone products, Home & Garden,Pet Supplies & Food, Mother & Baby & Toys In fact, our customers come from various industries.

Our corporate headquarters is located in Dongguan, China, and our factory is also located there. It is a beautiful city. We are here to serve our customers from all over the world.

Yes, we support injection molding, we are equipped with large automatic injection molding machines to meet customers’ needs. In addition, we are also able to support compression molding (transfer molding), extrusion molding, and over-molding.

The average capacity of the factory is 500k-1000k per month. Capacity will vary depending on the size and complexity of the product.

The high-quality silicone materials we offer can be divided into liquid silicone and solid silicone.

We can also add vulcanizing agents (platinum) to change the properties of the material (Shore hardness) according to the different needs of our customers

The platinum system has an advantage in that the cure can heat accelerated and has virtually no shrinkage during room temperature curing. It has the disadvantage that the same things that poison the catalytic converter on a car, heavy metals, sulfur compounds, and amines can poison the platinum catalyst. (These are frequently found in tooling shops.)

Yes, all products are dishwasher, microwave, and oven safe. silicone can be safely used in both low and high-temperature environments with no change in their properties. silicone can withstand heat of up to 450F (230C) and has excellent resistance to low temperatures (up to -40F/-40C).

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Yes, we provide one-stop customization service, if you want to customize silicone products, we are definitely the best choice for you.

You just need to provide a specific product idea. It would be nice to have drawings.

Of course. We’ll have a team of professional designers and engineers to help you.

Yes, packaging can be customized, we had printing paper boxes, blisters, opp bag packaging, etc.

If you have special packaging design needs, we can do it for you.

certainly. We support screen printing, heat transfer printing, laser printing, embossed/debossed, and other common printing methods. All you need to do is provide the logo pattern and we’ll make it happen for you.

Of course you can, you just need to provide the corresponding color number (Pantone). Or discuss other possibilities with our designers. In addition, we have the technology to mix colors, so if you need it, we will be happy to help you.

Yes, for new customized products, we need to charge a certain mold fee to advance the production. The mold fee needs to be calculated according to your product and mold material. We will maintain your molds regularly.
Once we create your mold, you can use it for as long as you want, at no cost as long as you keep the same design.

Please provide us with a 2D or 3D design and tell us what material you need for the products. Or you can also send us a sample if you have one. We can check the cost accordingly.

Sponge silicones are produced by introducing a chemical blowing agent to the silicone compound. During the manufacturing process this releases gas, which cause a structure of tiny bubbles to form in the silicone. These bubbles enable the production of very soft and easily deformed items in silicone. The temperature and environmental performance of the sponge silicone is the same as that of the solid silicone.

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Yes, we protect your product design by signing an NDA (Non-Disclosure Agreement) with you.

All your designs, samples, and molds will be strictly protected by us.

Yes, we provide samples for products that are in stock. But you need to pay for the shipping cost and tax.

For the finished prototype, we charge a reasonable sample fee, but it will be refunded to you during the mass production stage.

Yes, we can ship to Amazon’s warehouse for you. We can put your FBA label on the carton and the barcode sticker on the box.

For small orders or samples, we usually use air freight and express delivery. Specific logistics include FEDEX, DHL, UPS, TNT, etc.

For larger quantity orders, sea and air freight are preferred. Of course, we can also arrange it according to your requirements.

We serve most countries around the world.

Yes, all buyers must meet the “minimum order quantity” requirement to cover production costs. It may be 1 unit, 1000 units, or more, depending on the cost of each product.

Once you place an order with us, our professional staff will track your order and you can always be updated with the latest production and logistics progress.

After the product is delivered, if you encounter any problem you are welcome to give us feedback and we will come to solve it at the first time.

Certainly, factory inspections are possible. And if distance is a concern, we also provide ZOOM for online factory inspection services.

Each step of production and finished products will be carried out inspection by QC before shipping